Elements of ING Center
     
              In recent times, there has been a deceleration of economic growth. As profits start 
              waning, organizations have started incorporating cost cutting measures. There 
                seems to be a notion that marketing is an overhead which organizations could very    
              well do without. There is a realization that customer service needs to be 
              given  paramount importance. Marketing Intelligence plays a key role in achieving that
              strategic objective. Hence, the need to use the right marketing tools for customer retention,
             target  customers, tailor presentations to customer needs, and maximize service
              effectiveness. ING Center for Financial Services helps addresses these problems facing
              organizations by generating cutting edge research that forges partnerships with   
              Academicians and Practitioners to develop key insights for implementing strategies
              based on Marketing Intelligence