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Measuring the impact of marketing on brand performance has been
a top-tier research priority of MSI for the last 20 years. The
CMO Council declared it as the biggest concern facing managers
in the year 2007. This study strives to contribute towards this
seemingly ubiquitous managerial problem.
Academic research in the past has traditionally approached this
problem through marketing-mix models. However, such an approach
offers limited insights on three managerially relevant issues
that are critical to brand performance: (1) Product-line attractiveness
(2) Brand preference and (3) The extent to which the product
is available in different retail stores. We develop a structural
modeling framework to quantify the impact of these drivers on
brand performance in the context of consumer packaged goods
industry. Our approach offers unique methodological contribution
by virtue of achieving all of the following within a single
integrated framework: (A) Decomposing mean utility to enable
managers to evaluate brand performance in terms of product-line
attractiveness and brand preference (B) Measuring the dynamics
in unobserved brand preference using Kalman Filter algorithm(C)
Accounting for dynamics in product availability while estimating
product demand and (D) Modeling the interdependency between
product availability and market share.
Consequently, the study helps address critical managerial questions
such as: Should the manager focus on product-line extension
or brand preference augmentation to stimulate brand performance?
Can product-line proliferation lead to cannibalization of retailer
shelf space? To what extent does product availability impact
brand performance? Finally, the study ends with a brief discussion
on how the framework may be implemented by firms in other industries.
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