CRM Course: May 2010
Presentation Slides
Day 1 Presentation Slides
Day 2 Presentation Slides
Day 3 Presentation Slides
Day 4 Presentation Slides
Day 5 Presentation Slides
Day 6 Presentation Slides
Assignments
Day 1: Assignment #2.1
Day 2: Assignment #1
Day 3: Assignment #3
Day 3: Assignment #2.2
Day 4: Assignment #4
Day 4: Assignment #2.3
Day 6: Case Analysis Harrah's- Questions
Case Study
Exotic Apparel
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