INVITED RESEARCH PRESENTATIONS
Transformative Marketing
WE School, Mumbai, India.
December 2024
Transformative Marketing and Gen AI for Research
Leeds University Business School, Leeds, U.K.
November 2024
Transformative Marketing
HUST, Wuhan, China
October 2024
AI Powered Marketing
HUST, Wuhan, China
October 2024
Generative AI in Marketing: Promises, Perils, and Public Policy Implications
HUST, Wuhan, China
October 2024
Conducting Scholarly Research with Rigor & Relevance
MICA, Ahmedabad, India
July/August 2024
Span of Control and Salesforce Performance: An Empirical Investigation
University of Manitoba, Winnipeg, Canada
March 2024
The Interface of Sustainability, Innovation and Technology in the Ridesharing Industry
Lang Chair Marketing Leadership Research Seminar
University of Guelph, Guelph, ON Canada
February 2024
Generating Research Ideas for Publishing in Scholarly Journals
Goa Institute of Management, Goa, India
April 2023.
Salesperson Span of Control
Brock University, St. Catharines, ON, Canada
October 2022
Publishing Research in Top Journals
Leeds University Business School, Leeds, U.K.
October 2022
Making India Center of Practice-Oriented Management Knowledge
Vaibhav Summit, India
October 2020
Generating Ideas for Scholarly Research
University of Texas at Arlington
Arlington, TX
September 2020
Linking Innovation to Engagement
Brock University,
Canada
September 2020
Customer Experience (CX)
2019 AMA Sheth Foundation Doctoral Consortium New York University,
New York,June 2019
Publishing in Top Journals
Huazhong University of Science and Technology, Chiang Jiang Scholar Wuhan, China
May-June 2019
Influence of New-Age Marketing Technologies on Marketing
Huazhong University of Science and Technology, Chiang Jiang Scholar Wuhan, China
May-June 2019
Customer Behavior and Branding
ISBM Asia
ISBM, New Delhi, India, April 2019
Customer Behavior and Branding
ISB, Hyderabad, India, April 2019
Engagement Marketing
IIMB Distinguished Faculty(Marketing) Lecture &Interaction Series
November 2018
IIMB, Bangalore, India,
Engagement Marketing: What, Why and How”
Customer Centricity World
November 2018
Hansa Cequity, Mumbai, India
Consumer Behavior
AMA-Sheth Foundation Consortium
June 2018
University of Leeds, Leeds, England,
“Meet the Editors”
AMA-Sheth Foundation Consortium
June 2018
University of Leeds, Leeds, England,
How CEBCM Functions
Marketing Research Workshop
International Institute for Management Development (IMD)
June 2018
Lausanne, Switzerland
Transformative Marketing
2018 JAMS India Conference
April 2018
ISB Hyderabad, India
Transformative Marketing
2018 JAMS India Conference
April 2018
ISB Hyderabad, India
Generating Ideas for Publishing Scholarly Research
Inaugural Research Camp
April 2018
Kadir Has University, Istanbul, Turkey
Regaining Lost Customers But Only to Lose Them Again
Inaugural Research Camp
April 2018
Kadir Has University, Istanbul, Turkey
Building and Nurturing Customer and Employee Engagement
October 2017
Newcastle University London, London, England,
Emerging Topics in Marketing Research
Marketing Workshop
September 2017
University of Glasgow, Glasgow, Scotland
“How to Publish in Top Marketing Journals
Marketing Workshop
September 2017
University of Glasgow, Glasgow, Scotland
Customer Engagement
July 2017
Indian School of Business, Hyderabad, India
How to Publish in Scholarly Journals
Marketing Research Bootcamp
July 2017
University of Leeds, Leeds, England,
Meet the Editors
Marketing Research Bootcamp
July 2017
University of Leeds, Leeds, England,
How to Develop Successful Doctoral Students
April 2017
Indiana University, Bloomington, IN
Rigor and Relevance in Research
April 2017
Management Development Institute, Gurgaon, India
Creating the culture of mentor/mentee relationships to maximize research productivity
April 2017
Management Development Institute, Gurgaon, India
Economic Theory of Customer Valuation
November 2016
Indian School of Business, Hyderabad, India
Engagement Strategy: A New Source of Competitive Advantage
November 2016
Indian School of Business, Hyderabad, India
The Theory of Value in Customers
July 2016
University of Cambridge, Cambridge, England
Getting Ideas for Research in Scholarly Journals
July 2016
University of Leeds, Leeds England
Choosing the Right Methods for Research
July 2016
University of Leeds, Leeds England
Publishing in Top Journals
July 2016
University of Leeds, Leeds England
Doing Research with Rigor and Relevance
May 2016
University of Strathclyde, Ljubljana, Slovenia
Publishing in Scholarly Journals
May 2016
University of Strathclyde, Ljubljana, Slovenia
Customer Valuation Theory Using the Customer Lifetime Value Metric
Spring 2016 Marketing Seminar Series
April 2016
University of Southern California, Los Angeles, CA
Customer Valuation Theory Using the Customer Lifetime Value Metric
Mays Dean’s Distinguished Scholar
April 2016
Texas A&M University, College Station, TX
Customer Valuation Theory Using the Customer Lifetime Value Metric
Mays Dean’s Distinguished Scholar
April 2016
Texas A&M University, College Station, TX
Publishing in Scholarly Journals
Mays Dean’s Distinguished Scholar
April 2016
Texas A&M University, College Station, TX
Customer Valuation Theory Using the Customer Lifetime Value Metric
50th Year Celebration College of Business Marketing Department Two Day Event
March 2016
University of Texas, Arlington, TX
Customer Valuation Theory: The Role of Customer Lifetime Value
December, 2015
Stockholm School of Economics, Stockholm, Sweden
Research Using Social Media and Digital Marketing: Three Research Studies
November 2015
Singapore Management University, Singapore
Rigor and Relevance in Research
November 2015
Indian Institute of Technology, Madras, India
Engagement: A Source of Competitive Advantage
October 2015
Fudan University, Shanghai, China
Research Using Social Media and Digital Marketing
October 2015
Huazhong University of Science and Technology, Wuhan, China
Use of Social Media in Predicting Brand Sales
October 2015
Tsinghua University Beijing, China
Doing Research With Impact
July 2015
AMA/Sheth Doctoral Consortium
London Business School, London, England
Predicting the Drivers of Cash Flow Level and Volatility
June 2015
2nd Marketing Research Camp
University of Leeds, Leeds, England,
Getting Ideas for Research
June 2015
2nd Marketing Research Camp
University of Leeds, Leeds, England,
Engagement: A Source of Competitive Advantage
May 2015
Institute for Asian Consumer Insights Institute for Asian Consumer Insights Nanyang Technological University, Singapore
The Culture of Business and the Business of Culture
April 2015
Institute for Asian Consumer Insights Institute for Asian Consumer Insights Nanyang Technological University, Singapore
Publishing in the Journal of Marketing
April 2015
Institute for Asian Consumer Insights Nanyang Technological University, Singapore
Rigor and Relevance in Research
April 2015
Indian Institute of Technology, Madras, India
Engagement: A Source of Competitive Advantage
April 2015
Indian Institute of Management, Calcutta, India
Customer Engagement
April 2015
Indian Institute of Management, Calcutta, India
Customer Engagement: A Source of Competitive Advantage
November 2014
Mays Business School
Texas A&M University, College Station, TX
Empathy in Engaging Consumers: How Firm-Specific Empathy Affects Consumers
November 2014
Indian Institute of Management, Calcutta, India
Building and Nurturing Customer Engagement
October 2014
Indian Institute of Management, Calcutta, India
Customer Engagement: A New Source of Competitive Advantage
October 2014
Indian Institute of Management, Calcutta, India
Customer Engagement
May 2014
University of Southern California, Los Angeles, CA
Customer Engagement as a Competitive Advantage
May 2014
University of Southern California, Los Angeles, CA
Research Using Big Data
April 2014
Purdue University, West Lafayette, IN
Building and Nurturing Customer Engagement
April 2014
Indiana University, Bloomington, IN
Building and Nurturing Customer Engagement
April 2014
Indiana University, Bloomington, IN
Customer Engagement as a Source of Competitive Advantage
April 2014
Indiana University, Bloomington, IN
Building and Nurturing Customer Engagement
October 2013
University of Michigan, Ann Arbor, MI
Customer Engagement and Trust in Social Media
October 2013
University of Michigan, Ann Arbor, MI
Customer Engagement as a Source of Competitive Advantage
October 2013
University of Michigan, Ann Arbor, MI
Customer Engagement as a Source of Competitive Advantage
October 2013
University of Michigan, Ann Arbor, MI
Customer Engagement as a Source of Competitive Advantage
October 2013
University of Michigan, Ann Arbor, MI
Leveraging BID DATA to Identify, Understand, and Manage Customers by ‘Habit’ to Increase Customer Profits and Improve Firm Performance
May 2013
2013 Theory and Practice in Marketing Conference on Marketing Impact
London Business School, Regent’s Park,
London, United Kingdom
Research on Lifetime Value – Past, Present and Future
February 2013
Wharton Marketing Camp
Philadelphia, PA
Sustainability, and Marketing to Socially – Connected Consumers
December 2012
MARCON 2012: International Marketing Conference
Indian Institute of Management
Calcutta, India
Building a Profitable and Loyal Brand & Customer Engagement Strategy
November 2012
Marketing Research Group seminar series
Brunel Business School, Brunel University
United Kingdom
Maximizing Profitable Customer Engagement
October 2012
Pontifical Catholic University of Parana
United Kingdom
Publishing Scholarly Journals
June 2012
(AIM-AMA), Sheth Foundation, Doctoral Consortium Bangalore, India
Linking Academic Research to Practice
June 2012
(AIM-AMA), Sheth Foundation, Doctoral Consortium Bangalore, India
Profitable Brand & Customer Engagement
June 2012
Marketing Scholar Forum X: Latest Challenges in Research in Marketing
Hong Kong, China
Marketing for Profitable Customer Engagement
June 2012
47th AMA Sheth Foundation Doctoral Consortium, University of Washington
Seattle, WA
Social Media Strategy: Increasing the Value and ROI of Intangibles and Tangibles
April 2012
INFORMS Analytics Practitioners Conference
Huntington Beach, CA
The Value of Social Media: Lessons Learned from Successes and Failures
February 2012
Indian Institute of Technology
Huntington Beach, CA
The Value of Social Media: Lessons Learned from Successes and Failures
February 2012
Indian Institute of Technology
Chennai, India
Legends in Marketing: Leaving a Legacy for the Next Generation
January 2012
New Delhi, India
Conference organized by the Indian Institute of Management
Lucknow
Quantifying the Value of Business Referrals
December 2011
ISMS-MSI Practice Prize Conference,
Washington, DC
How to Build a Profitable Brand With Loyal Customers
October 2011
Conference on Social Networks and Social CRM: The Impact of Social Networks in Business
Bogota, Colombia
Rethinking Customer Cross-Buying: Insights from Consumer & Business Markets
July 2011
Global Conference on Service Excellence
Singapore Management University
Singapore
So, Where Does Marketing Go From Here – How to Create a Marketing Profession We Can All Be Proud Of
June 2011
World Marketing Forum
Accra, Ghana
Managing Brands and Customers for Profit
June 2011
World Marketing Forum
Keynote Speaker
Accra, Ghana
How MSI Has Influenced My Research
June 2011
AMA Sheth-Foundation Doctoral Consortium
Oklahoma State University
Stillwater, OK
Crafting a Manuscript: Generating Ideas
June 2011
AMA Sheth-Foundation Doctoral Consortium
Oklahoma State University
Stillwater, OK
Publishing in Leading Marketing Journals, Workshop on Increasing Marketing Accountability within the Firm: The Role of Customer Value
May 2011
University of Zaragoza
Spain
Entrepreneurship in Marketing with Marketing Academia
May 2011
Academy of Marketing Science Conference
Coral Gables, FL
Marketing Gurus Question and Answer Session with Marketing Gurus
May 2011
Academy of Marketing Science Conference
Special Panel Session
Coral Gables, FL
Looking Back and Looking Forward in the Marketing-Finance Interface
February 2011
AMA Winter Marketing Educators’ Conference
Austin, TX
An Interdisciplinary Perspective of Building Shareholder Value
February 2011
AMA Winter Marketing Educators’ Conference
Austin, TX
Practitioners Viewpoint of Building Shareholder Value
February 2011
AMA Winter Marketing Educators’ Conference
Austin, TX
Marketing Accountability Standards Board: Moving from the First 3 Years (Start-up) to the Next 3 Years (Changing the Game)” (Panel Chair)
February 2011
AMA Winter Marketing Educators’ Conference
Austin, TX
The ISMS-MSI Practice Prize: History and Impact of the ISMS-MSI Practice Prize
February 2011
AMA Winter Marketing Educators’ Conference
Austin, TX
CRM in an Emerging Market
December 2010
Academy of Indian Marketing Conference on “Emerging Markets in the New World Order – The Paradigm Shift
India
Service Innovation – When, Where and How?
July 2010
ISES Global Conference on Service Excellence
Singapore Management University
Singapore
Creating Shareholder Value: An Integrated Perspective
June 2010
AMA Sheth-Foundation Doctoral Consortium
Texas Christian University
Fort Worth, TX
Crafting a Manuscript: From Idea Generation to Publication
June 2010
AMA Sheth-Foundation Doctoral Consortium
Texas Christian University
Fort Worth, TX
Building a Differentiated, Loyal, and Profitable Customer Management Strategy
May 2010
Kellogg School of Management
Northwestern University
Evanston, IL
Towards a Customer Differentiated Strategy
May 2010
Harvard Club
New York, NY
Advances in Marketing Strategy
April 2010
Keynote Speaker, Albert Haring Symposium
Indiana University
Bloomington, IN
Marketing Accountability and Customer Profitability: An Interdisciplinary Perspective
February 2010
AMA Winter Marketing Educators’ Conference
New Orleans, LA
Managing Brands & Customers for Profits
March 2010
Eller College of Management
University of Arizona
Tuscon, AZ
Nudging and Engagement in Healthcare
Florida State University, Tallahassee, FL
March 2022
Antecedents and Consequences of Multigenerational Services Innovation
University of Tulsa, Tulsa, OK
September 2021
Linking CLV to Shareholder Value
November 2009
Copenhagen Business School
Denmark
Managing Brands and Customers for Profit
November 2009
Quartz Consulting
Denmark
Managing Customers for Profit
November 2009
American Marketing Association
Advanced School of Marketing Research
December 2002
Tilburg University
Tilburg, The Netherlands
Improving Marketing Productivity: Knowing When to Sell What to Whom
October 2002
MSI Conference on Marketing Metrics
Dallas, TX
A Model for Maximizing Customer Equity
July 2002
National Conference for Database Marketing
Philadelphia, PA
Drivers of Profitable Lifetime Duration
June 2002
American Marketing Association – Sheth Doctoral Consortium
Emory University
Atlanta, GA
Defining, Measuring and Managing Customer Equity
June 2002
MSI Conference on CRM: Strategies and Implementation, INSEAD
Fontainebleau, France
Identifying Profitable Customers from a Marketing Database
June 2001
American Marketing Association – Sheth Doctoral Consortium
University of Miami
Coral Gables, FL
A New Class of Multinational Diffusion Models
May 2001
INSEAD
Fontainebleau, France
A Model of Customer Lifetime Value
April 2001
University of South Carolina
Fontainebleau, France
The Impact of Information Technology on Marketing and Entrepreneurship
March 2001
University of Hawaii
Fontainebleau, France
A Research Agenda for Programmatic Research
February 2001
University of Connecticut
Fontainebleau, France
Customer Relationship Management: The Strategies and Implications
February 2001
Georgia State University
Fontainebleau, France
Multinational Diffusion Models: An Evolutionary Framework
April 2000
University of Maryland
Fontainebleau, France
The Power of International Marketing Research
February 2000
FGV
Fontainebleau, France
Impact of Multinational Diffusion Models on International Market Entry Decisions
February 2000
FGV
Fontainebleau, France
Market Orientation: Is it a useful concept
September, 1999
ITAM
México City, MEXICO,
Global Diffusion Models
April, 1999
Research Round Table for Executives
Hartford, CT
Global Diffusion Models
April, 1999
Research Round Table for Executives
Hartford, CT
Is Market Orientation the Holy Grail?: The Effects of Consumer Characteristics on Market Orientation and Performance Relationship
April, 1999
University of Connecticut,
Storrs, CT
Global Diffusion Models
October 1998
Turku School of Business
Fontainebleau, France
Research in Retailing: Past, Present, and Future
October 1998
Finnish School of Business
Fontainebleau, France
Modeling Real World Data for Decision Making
August 1998
AMA Doctoral Consortium
University of Georgia
Athens, GA
Research stream in Cross-National Diffusion Models
July 1998
AMA Faculty Consortium
Michigan State University
East Lansing, MI
International Research with Secondary Data
July 1998
AMA Faculty Consortium
Michigan State University
East Lansing, MI
Global Diffusion Models
April 1998
Research Round Table for Executives
Hartford, CT
Advances in Research Methods
July 1997
AMA Doctoral Consortium
University of Cincinnati
Cincinnati, OH
Market Orientation: Is It a Useful Concept
1997
ITAM
Cincinnati, OH
Modeling Global Diffusion Patterns
December 1996
University of Oklahoma
Cincinnati, OH
Advances in International Marketing Research
August 1996
AMA Doctoral Consortium
University of Colorado at Boulder
Boulder, CO
Cross National Diffusion Models: Past, Present and Future
May 1996
Stanford University Boulder, CO
Advances in International Marketing Research
June 1995
AMA Doctoral Consortium
Griffith University
Australia
Advances in International Marketing Research
June 1995
AMA Doctoral Consortium
University of Queensland
Queensland, Australia
Is Market Orientation the Holy Grail?: The Effects of Consumer Characteristics on Market Orientation and Performance Relationship
April 1995
University of Connecticut
Queensland, Australia
Building, Measuring, Managing and Exploiting Brand Equity
December 1994
Survey Research Group
China
Branding in Services
October 1994
Queensland Division of MRSA
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
June 1994
Ohio State University
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
University of Kiel
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
Catholic University of Leuven
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
Lancaster University
China
Market Segmentation
October 1992
Monterey Tech
China
The Impact of Competitive Re-activity on Promotion
June 1991
IESE
Barcelona, Spain
Assessing the Impact of Timing of ‘Own’ and Competing Brands’ Promotions on Promotion Effectiveness
June 1991
INSEAD
Fontainebleau, France
Sales Promotions – An Agenda for Future Research
June 1991
Catholic University of Leuven
Fontainebleau, France
An Ecological Approach to Modeling Competitive Effects of Retail Promotions
March 1991
Marketing Science Conference
Wilmington, DE
Atlanta, GA
Measuring and Maximizing the Value from the Customer October 2009 Direct Marketing Association Atlanta, Ga Bringing Marketing to Wall Street- The Role of CLV August 2009 Marketing Accountability Standards Board Marketing Accountability Foundation Chicago, IL Measuring and Maximizing Customers’ Lifetime, Brand and Referral Value July 2009 Singapore Management University Institute of Service Excellence Singapore Expanding the Role of Marketing: From Customer Equity to Market Capital June 2009 Olin Business School Washington University St. Louis, MO Building a Profitable and Loyal Customer Management Strategy April 2009 Drexel University Philadelphia, PA Building a Profitable & Loyal Customer Management Strategy March 2009 Linkage Strategy Bonita Springs, FL Exploring the Link between Customer Brand Value, Customer Referral Value and Customer Lifetime Value February 2009 Marketing Hightower Lecture Goizueta Business School, Emory University Atlanta, GA Expanding the Role of Marketing: From Customer Equity to Market Capitalization 2009 Dartmouth College Hanover, NH A CLV Paradigm for the Pharmaceutical Industry December 2008 Executive Presentation at the Organization of Pharmaceutical Producers of India (OPPI) Mumbai, India Managing Customers for Profit November 2008 Advanced School of Marketing Research American Marketing Association Atlanta, GA Influence of Interactive Marketing on Building a Profitable Brand & Customer Management Strategy October 2008 DMEF Conference Keynote Speech Las Vegas, NV Targeting B2B Buyers October 2008 Erin Anderson Conference The Wharton School Philadelphia, PA A Hidden Markov Model Approach for Resource Allocation in B2B Markets October 2008 Distinguished Visitor Speaker Session Drexel University Philadelphia, PA Metrics that Connect Customers and Offerings September 2008 Marketing Science Institute Conference on Mark Dallas, TX Impact of Customer Referrals on Profitability September 2008 Southern Methodist University Dallas, TX Brand is Dead. Long Live the Brand February 2008 Confederation of Indian Industries Brand Summit Conference Hyderabad, India Can Marketing Be Made Both Accountable and Profitable? February 2008 Global Marketing Submit Myrtle Beach, SC Impact of Customer Referrals on Profitability February 2008 Customer Reference Forum Berkeley, CA Implement Cutting-Edge Marketing Strategies For Maximizing Company’s Growth and Profitability January 2008 Leadership, Innovation and Growth Program, General Electric New Delhi, India Managing Customers for Profit 2008 H.R. College of Commerce and Economics Mumbai, India Maximizing Customer Profitability November 2007 American Marketing Association Atlanta, GA CLV & Beyond September 2007 Hanken MBA Program Swedish School of Business Helsinki, Finland Managing Customer for Profit June 2007 Customer Insights Center Groningen University Groningen, The Netherlands The Power of Word-of-Mouth Marketing April 2007 Marketing Camp Texas A&M University College Station, TX Effective CRM Strategies November 2006 Koc University Istanbul, Turkey Implementing CRM Strategies to Obtain Better Performance Metrics November 2006 AMA MPlanet Conference Orlando, FL Customer Loyalty and Profitability November 2006 Advanced School of Marketing Research American Marketing Association Atlanta, GA Linking Customer Lifetime Value to Shareholder Value July 2006 American Marketing Association – Sheth Doctoral Consortium University of Maryland College Park, MD Leveraging Marketing Metrics for Maximizing Customer Profitability May 2006 Marketing Metrics Conference Austin, TX Leveraging superior Marketing Tools for building a Forward-looking CRM Strategy March 2006 Marketing Science Institute Conference Santa monica, CA The Effectiveness of CRM Strategy 2006 Marketing Camp University of Groningen Groningen, The Netherlands The Path to Higher Profitability December 2005 Research Seminar University of Houston Houston, TX The Power of Customer Lifetime Value September 2005 Alumni Networking Reception & Marketing Presentation University of Connecticut School of Business Boston, MA The Power of Customer Lifetime Value September 2005 Research Seminar University of Massachusetts Amherst, MA Customer Relationship Management in Service Industries June 2005 E-BRC Workshop Pennsylvania State University State College, PA Linking Brand Equity and Customer Equity June 2005 Zyman Institute of Brand Sciences Emory University Atlanta, GA The Effect of Multichannel Marketing on Shopping Behavior May 2005 New York University New York, NY The Power of Customer Lifetime Value May 2005 Marketing Research Camp New York University New York, NY Profitable Management of Multichannel Shoppers May 2005 Marketing Research Camp University of Maryland College Park, MD The Power of Customer Lifetime Value April 2005 Distinguished Research Scholar Series University of Tennessee Knoxville, TN The Power of Customer Lifetime Value March 2005 Research Seminar University of North Carolina Chapel Hill, NC A Comparison of Marketing Metrics for Maximizing ROI December 2004 Yale University Marketing Science Institute New Haven, CT Allocating Acquisition and Retention Resources to Maximize Customer Profitability June 2004 Marketing Science Institute Conference London Business School London, England Marketing for Profits April 2004 Marketing Roundtable Georgia State University Atlanta, GA Measuring and Maximizing Customer Equity April 2004 Direct Marketing Association Georgia State University Atlanta, GA Implementing Customer Lifetime Value based Strategy April 2004 Case Western Reserve University Cleveland, OH Maximizing Customer Profitability March 2004 The Fuqua School of Business Duke University Raleigh, NC Leveraging Superior Strategic Tools in C & A February 2004 Executive Workshop Tilburg University Tilburg, The Netherlands Linking Loyalty and Profitability in Financial Services February 2004 ING Post Bank Program Tilburg, The Netherlands Loyalty and Profitability in Retailing January 2004 Executive Retailing Program Tilburg University Tilburg, The Netherlands Models for Databased Decision Making: Is it painful or gainful? October 2003 DMEF Conference Orlando, Fl Customer Relationship Management: Past, Present and Future July 2003 University of Kiel Kiel, Germany Issues in International Diffusion July 2003 University of Kiel Kiel, Germany Exploiting the Trends in Customer Relationship ManagementDecember 2002
Tilburg University
Tilburg, The Netherlands
Improving Marketing Productivity: Knowing When to Sell What to Whom
October 2002
MSI Conference on Marketing Metrics
Dallas, TX
A Model for Maximizing Customer Equity
July 2002
National Conference for Database Marketing
Philadelphia, PA
Drivers of Profitable Lifetime Duration
June 2002
American Marketing Association – Sheth Doctoral Consortium
Emory University
Atlanta, GA
Defining, Measuring and Managing Customer Equity
June 2002
MSI Conference on CRM: Strategies and Implementation, INSEAD
Fontainebleau, France
Identifying Profitable Customers from a Marketing Database
June 2001
American Marketing Association – Sheth Doctoral Consortium
University of Miami
Coral Gables, FL
A New Class of Multinational Diffusion Models
May 2001
INSEAD
Fontainebleau, France
A Model of Customer Lifetime Value
April 2001
University of South Carolina
Fontainebleau, France
The Impact of Information Technology on Marketing and Entrepreneurship
March 2001
University of Hawaii
Fontainebleau, France
A Research Agenda for Programmatic Research
February 2001
University of Connecticut
Fontainebleau, France
Customer Relationship Management: The Strategies and Implications
February 2001
Georgia State University
Fontainebleau, France
Multinational Diffusion Models: An Evolutionary Framework
April 2000
University of Maryland
Fontainebleau, France
The Power of International Marketing Research
February 2000
FGV
Fontainebleau, France
Impact of Multinational Diffusion Models on International Market Entry Decisions
February 2000
FGV
Fontainebleau, France
Market Orientation: Is it a useful concept
September, 1999
ITAM
México City, MEXICO,
Global Diffusion Models
April, 1999
Research Round Table for Executives
Hartford, CT
Global Diffusion Models
April, 1999
Research Round Table for Executives
Hartford, CT
Is Market Orientation the Holy Grail?: The Effects of Consumer Characteristics on Market Orientation and Performance Relationship
April, 1999
University of Connecticut,
Storrs, CT
Global Diffusion Models
October 1998
Turku School of Business
Fontainebleau, France
Research in Retailing: Past, Present, and Future
October 1998
Finnish School of Business
Fontainebleau, France
Modeling Real World Data for Decision Making
August 1998
AMA Doctoral Consortium
University of Georgia
Athens, GA
Research stream in Cross-National Diffusion Models
July 1998
AMA Faculty Consortium
Michigan State University
East Lansing, MI
International Research with Secondary Data
July 1998
AMA Faculty Consortium
Michigan State University
East Lansing, MI
Global Diffusion Models
April 1998
Research Round Table for Executives
Hartford, CT
Advances in Research Methods
July 1997
AMA Doctoral Consortium
University of Cincinnati
Cincinnati, OH
Market Orientation: Is It a Useful Concept
1997
ITAM
Cincinnati, OH
Modeling Global Diffusion Patterns
December 1996
University of Oklahoma
Cincinnati, OH
Advances in International Marketing Research
August 1996
AMA Doctoral Consortium
University of Colorado at Boulder
Boulder, CO
Cross National Diffusion Models: Past, Present and Future
May 1996
Stanford University Boulder, CO
Advances in International Marketing Research
June 1995
AMA Doctoral Consortium
Griffith University
Australia
Advances in International Marketing Research
June 1995
AMA Doctoral Consortium
University of Queensland
Queensland, Australia
Is Market Orientation the Holy Grail?: The Effects of Consumer Characteristics on Market Orientation and Performance Relationship
April 1995
University of Connecticut
Queensland, Australia
Building, Measuring, Managing and Exploiting Brand Equity
December 1994
Survey Research Group
China
Branding in Services
October 1994
Queensland Division of MRSA
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
June 1994
Ohio State University
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
University of Kiel
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
Catholic University of Leuven
China
Diffusion of Scanner Technology: A Comparison of Triadic Power Nations
October 1993
Lancaster University
China
Market Segmentation
October 1992
Monterey Tech
China
The Impact of Competitive Re-activity on Promotion
June 1991
IESE
Barcelona, Spain
Assessing the Impact of Timing of ‘Own’ and Competing Brands’ Promotions on Promotion Effectiveness
June 1991
INSEAD
Fontainebleau, France
Sales Promotions – An Agenda for Future Research
June 1991
Catholic University of Leuven
Fontainebleau, France
An Ecological Approach to Modeling Competitive Effects of Retail Promotions
March 1991
Marketing Science Conference
Wilmington, DE